Jane Young Wellness – Course Terms & Conditions
These Terms & Conditions apply to all treatment courses purchased from Jane Young Wellness. By purchasing a course, you agree to the following terms.
1. Definition of a Course
A course consists of a pre-paid package of multiple treatments purchased at a discounted rate compared to individual treatment prices. Courses are non-transferable and may only be used by the named client.
2. Booking & Redemption
All treatments within a course must be booked in advance and are subject to availability.
Courses must be redeemed within the timeframe advised at the time of purchase. Any treatments not used within this period may be forfeited.
Courses cannot be shared between individuals.
3. 14-Day Refund Policy
All courses are covered by a 14-day cooling-off period from the date of purchase.
If no treatments have been redeemed within this 14-day period, you are entitled to a full refund.
If one or more treatments have been used within the 14-day period, the course will no longer be eligible for a refund.
After 14 days from the date of purchase, courses are non-refundable, whether treatments have been used or not.
4. Cancellations & Missed Appointments
Treatments cancelled with insufficient notice or missed appointments will be deducted from your course.
Cancellation notice requirements are in line with Jane Young Wellness’ general cancellation policy.
5. Results Disclaimer
Results from treatments vary from person to person and depend on a number of factors, including but not limited to age, skin type, medical history, lifestyle, and adherence to professional advice.
No results are guaranteed from any course of treatments.
Jane Young Wellness is not liable if desired or expected results are not achieved.
6. Client Responsibility & Lifestyle Factors
Clients are advised that lifestyle factors such as diet, hydration, exercise, skincare routines, stress levels, and overall health can significantly affect treatment outcomes.
Our team may provide guidance or recommendations on lifestyle and aftercare to help achieve the best possible results.
It is the client’s responsibility to follow this advice. Failure to do so may impact results, for which Jane Young Wellness cannot be held responsible.
7. Medical & Suitability
Clients must disclose all relevant medical conditions, medications, and changes in health prior to each treatment.
Jane Young Wellness reserves the right to refuse or discontinue treatments if they are deemed unsuitable or unsafe at any time.
8. Pricing & Changes
Course prices are fixed at the time of purchase and will not be affected by future price increases or promotions.
Jane Young Wellness reserves the right to amend course structures, treatment durations, or these Terms & Conditions at any time.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact Jane Young Wellness prior to purchasing a course.
